Refund Policy

Effective Date: November 20, 2025

This Refund Policy for RemoveText.net ("we," "us," or "our") outlines the conditions and process for refund requests related to the purchase of credits or subscriptions on our Website at https://removetext.net (the "Website"). By making a purchase from RemoveText.net, you agree to the terms described herein.

If you have any questions regarding this Refund Policy or need assistance with your order, please review our Terms of Service or contact us at [email protected].

Eligibility

• Refunds are only available to customers who have purchased one-time credit packages and have not used any purchased credits.
• All subscription users are not eligible for refunds or partial refunds. Subscription users may choose to cancel the subscription before the next billing cycle as described in the Terms of Service.

How to Request a Refund

Requests must be submitted within three (3) days of purchase via email to [email protected] and include your reason for refund, account details, order number, and purchase date. Late or incomplete requests will not be processed.

Processing Fee

A processing fee of up to 6% of the original payment may be deducted to cover transaction charges.

Refund Timing

Approved refunds will be processed to your original payment method within 15 business days. You will be notified of your refund status via email.

Limitations

No partial or prorated refunds will be issued for unused time, mid-cycle cancellation, or subscription downgrades. Refunds are granted only as described above.

Policy Changes

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page and will take effect immediately upon posting.We encourage you to review it periodically..